Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Emily David Vancouver. By placing an order on our website, you agree to be bound by these Terms & Conditions.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements between Emily David Vancouver and the customer. By completing a purchase, you confirm that you have read and accepted these terms.

2. Product Information

We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, minor errors, typographical mistakes, or color variations may occur. Such discrepancies do not entitle the customer to compensation or cancellation.

3. Orders and Payment

  • Orders are processed only after full payment has been successfully received.

  • Available payment methods may vary depending on your country or location.

  • Customers are responsible for ensuring that their selected payment method is valid and authorized at the time of purchase.

We reserve the right to refuse or cancel an order in case of suspected fraud or unauthorized transactions.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Estimated shipping time: 3–7 business days (depending on destination and local carriers)

Orders are shipped directly from our international suppliers as part of our fulfillment process. Delivery times are estimates and may vary due to external factors such as customs procedures, carrier delays, or peak periods.

5. Returns and Cancellations

Please refer to our Return Policy for detailed information regarding returns, refunds, and eligibility. Orders that have already entered the processing or shipping stage cannot be canceled.

6. Liability

  • Emily David Vancouver is not responsible for loss, theft, or damage once tracking information confirms that the package has been delivered to the address provided by the customer.

  • Customers are responsible for ensuring that their shipping address is entered correctly at checkout.

  • Address corrections must be requested within 24 hours of placing an order.

7. Intellectual Property

All content on this website, including but not limited to texts, images, logos, designs, and graphics, is the property of Emily David Vancouver and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have a complaint or concern, please contact us in writing via:

Email: Support@emilydavidvancouver.com

We aim to respond to all inquiries and complaints within 24 hours.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with international consumer commerce standards, without prejudice to mandatory consumer protection laws applicable in your country of residence.